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Enterprise Minster Richard Bruton today announced the official opening of Zynga’s biggest European office and multilingual operations centre in Dublin. The company, which is behind such popular games as CityVille and FarmVille, had already established its Dublin office in 2010. It now plans to recruit additional talent to service the international players of its games with customer support and community management in multiple languages. The Irish government through IDA Ireland has worked closely with Zynga to attract this investment to Ireland and assisted the company with the establishment of the office.

Zynga Dublin’s office plans to maintain a world-class contact centre experience for players as the company continues to localise its newly launched and most popular games in multiple languages. The office encompasses customer support, community management, and support functions such as IT, human resources, business intelligence, and CS content management in languages including French, Italian, German, Spanish, Portuguese, Turkish, Indonesian and Korean.

Officially opening Zynga’s office, Minister Bruton said...

If we are to achieve growth in the economy and get people back to work, it is crucial that we aggressively target expansion in innovation and the high tech sectors of the economy. Digital gaming in particular is a rapidly growing sector, and with the right policies Ireland is well-positioned to become a world leader in this area.

Today’s official opening of a facility in Dublin by Zynga is great news and makes our task a little easier; I am determined to build on this announcement to ensure that more multinational and start-up gaming companies can thrive and expand in Ireland