merrion street

Energy Minister Pat Rabbitte has welcomed ESB’s clarification of how customers in arrears - those genuinely working with ESB Electric Ireland to manage their accounts - can avail of the recently announced electricity price reductions.  Minister Rabbitte said,

I welcome the ESB’s response to my request to pay particular attention to the needs of customers with genuine payment problems who want to avail of the price cuts.

In addition to including customers with Token Meters, ESB Electric Ireland has extended their Household Budget Price Plan to include customers who are in arrears but making a genuine effort to manage their electricity accounts in difficult times.

Access to the Price Plan reductions will clearly help customers in genuine difficulty.

The Minister urged all energy supply companies to continue to work proactively and courteously with customers who are genuinely experiencing difficulty in the current economic circumstances.