merrion street

Jobs Minister Richard Bruton today announced that Eishtec, the customer contact solution provider, is to continue its growth story with the creation of a further 250 jobs for its sites in Waterford and Wexford by mid-2014.

The company which started trading in May 2011 with just 9 employees has won another contract to provide smart phone technical support in the UK which will allow for the creation of the jobs. The new contract will bring their headcount, currently at 700, to 950 people by the middle of 2014. Recruitment for the new positions has already started.

Minister Bruton said:

Eishtec is a remarkable example of what we are trying to achieve. When the South East’s employment difficulties hit their peak in 2011 and we sat down to address them, many people called for the Government to bring more multinational employers to the area, and we have had some important successes in that field. However the major contribution to addressing this issue has been provided by Irish businesses and in particular Eishtec. This is an Irish company started in 2011, growing rapidly in export markets, and deriving its success from the ingenuity of its founders, the quality of the staff and the support of Government and the local community.

In the South East, as across the country, we have a long way to go but we can have confidence that we are on the right path. I cannot commend Eishtec, its founders and staff highly enough.

Heather Reynolds, co-founder and Operations Director of Eishtec said:

The rapid growth of the business has been challenging but not entirely surprising. Our company mission is to challenge the standards of service. Therefore at Eishtec we have a particular approach to providing customer service that delivers a performance and experience that our clients, and their customers, love.